LETTINGS & PROPERTY MANAGEMENT FOR CASTLEFORD & PONTEFRACT
We are your Local Independent Property Management Agent
At Pro Property Care, we find and manage tenants for our landlords while providing professional
maintenance support throughout their tenancies.
Our high-class lettings, maintenance, and management services,
combined with our robust online approach, accelerate the
process of letting and managing properties.
As our aim is to provide a better quality at an affordable cost, we offer a price match guarantee on our services.
Our management services come with a fixed rate guarantee and won't increase over time.
Book your free rental appraisal or drop us a message for a quick chat.
Property Management from 6% Rental Income
✔ Expert property management you can trust.
✔ Committed to Castleford, Pontefract and surrounding areas.
✔ Hands-on approach with real-time updates.
✔ Price match guarantee on all our plans.
✔ No let, no fee guarantee.
No obligations or hard sell - just good, genuine local advice and service.
Property Management from 6% Rental Income
✔ Expert property management you can trust.
✔ Committed to Castleford, Pontefract and surrounding areas.
✔ Hands-on approach with real-time updates.
✔ Price match guarantee on all our plans.
✔ No let, no fee guarantee.
No obligations or hard sell - just good, genuine local advice and service.
WHY CHOOSE US?
PROPERTY LISTING WITHIN 24 HOURS
We can guarantee to get your property live on the website portals within 24hrs with
an in-house professional listing.
SEAMLESS PROPERTY TRANSFER
Transfer properties with the minimum of fuss.
Keep existing payment dates for tenants and landlords. Existing agent transfers
bond via approved schemes.
MAINTENANCE VISIT PLAN
From just £30.00 per month, our MV-Plan can be stand-alone
or added to a managed service to combine Lettings, Management and Maintenance.
PRICE MATCH GUARANTEE
We Guarantee to match or better any genuine quote or existing agreement. We aim
to give you a better service and a better price.
Don't just take our word for it...
This is what our others are saying
"I have the full management service... and could not wish for a better service. I can relax
knowing that my properties are in safe hands; something that I have never
felt with previous agents."
Lisa P (Landlord, Castleford)
"Highly skilled, flexible and can do almost anything. I use them for my rental portfolio
and in my own home. I won't go anywhere else."
Richard Barker (Landlord)
"The quality of their properties was so much better than rival organisations...
The subsequent support received has also been first class"
Mr Bennett (Tenant)
"I am so grateful for your professionalism and attitude, and for going & that extra mile."
Ellen Kay (Lettings & Management Services Ltd - Rochdale), Buckingham Way, Castleford
"I have received exceptional service in every regard – excellent tenants, no ‘empty’ time
between lettings and most of all, insightful considered advice."
Miss Lawson (Landlord), Cannon Street, Castleford
"I would recommend their services to anyone who wants that have that nice personal attention that is
often missing these days"
Trevor (Overseas Agent)
"They filled my property very quickly and professionally and
have continued in this manner with proactive management and prompt monthly payments to my
account."
Mr Evans -Barbelus (Landlord)
"As our first experience in buy to let, this has so far gone very
smoothly, and that's mainly thanks to [Pro Property Care]."
Mr Tilson (Landlord)
"A major benefit is they treat you and others personally not
as a customer / number / client and this makes them stand out from the others"
Mr & Mrs Akers (Landlords)
"Their agent showed great supporting attitude, gave us punctual and
immediate answers to our questions or problems"
Mr Bari (Tenant)
"Very cost aware when it comes to repairs
even doing small things himself without charge!!!! Very unusual in this day and age. I
would definitely recommend - far better than a lot of the High Street names."
C. O'Toole (Landlord)
Pro Property Care Customer Privacy Notice
This privacy notice tells you what to expect us to do with your personal
information.
Contact details
What information we collect, use, and why
Lawful bases and data protection rights
Where we get personal information from
How long we keep information
Who we share information with
How to complain
Contact details:
Telephone
07921226609
Email
propropertycare@live.co.uk
What information we collect, use, and why:
We collect or use the following personal information for the operation of
client or customer accounts:
Names and contact details
Addresses
Account information, including registration details
We collect or use the following personal information to comply with
legal requirements:
Name
Contact information
Identification documents
Client account information
Criminal offence data
We collect or use the following personal information for dealing with
queries, complaints or claims:
Names and contact details
Address
Payment details
Account information
Witness statements and contact details
Photographs
Relevant information from previous investigations
Customer or client accounts and records
Financial transaction information
Information relating to health and safety (including incident
investigation details and reports and accident book records)
Correspondence
Lawful bases and data protection rights
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information for the
operation of client or customer accounts are:
Consent - we have permission from you after we gave you all the
relevant information. All of your data protection rights may apply,
except the right to object. To be clear, you do have the right to
withdraw your consent at any time.
Contract – we have to collect or use the information so we can
enter into or carry out a contract with you. All of your data
protection rights may apply except the right to object.
Legal obligation – we have to collect or use your information so we
can comply with the law. All of your data protection rights may
apply, except the right to erasure, the right to object and the right
to data portability.
Vital interests – collecting or using the information is needed when
someone’s physical or mental health or wellbeing is at urgent or
serious risk. This includes an urgent need for life sustaining food,
water, clothing or shelter. All of your data protection rights may
apply, except the right to object and the right to portability.
Public task – we have to collect or use your information to carry out
a task laid down in law, which the law intends to be performed by
an organisation such as ours. All of your data protection rights may
apply, except the right to erasure and the right to portability.
Our lawful bases for collecting or using personal information to comply
with legal requirements:
Consent - we have permission from you after we gave you all the
relevant information. All of your data protection rights may apply,
except the right to object. To be clear, you do have the right to
withdraw your consent at any time.
Contract – we have to collect or use the information so we can
enter into or carry out a contract with you. All of your data
protection rights may apply except the right to object.
Legal obligation – we have to collect or use your information so we
can comply with the law. All of your data protection rights may
apply, except the right to erasure, the right to object and the right
to data portability.
Vital interests – collecting or using the information is needed when
someone’s physical or mental health or wellbeing is at urgent or
serious risk. This includes an urgent need for life sustaining food,
water, clothing or shelter. All of your data protection rights may
apply, except the right to object and the right to portability.
Public task – we have to collect or use your information to carry out
a task laid down in law, which the law intends to be performed by
an organisation such as ours. All of your data protection rights may
apply, except the right to erasure and the right to portability.
Our lawful bases for collecting or using personal information for dealing
with queries, complaints or claims are:
Consent - we have permission from you after we gave you all the
relevant information. All of your data protection rights may apply,
except the right to object. To be clear, you do have the right to
withdraw your consent at any time.
Contract – we have to collect or use the information so we can
enter into or carry out a contract with you. All of your data
protection rights may apply except the right to object.
Legal obligation – we have to collect or use your information so we
can comply with the law. All of your data protection rights may
apply, except the right to erasure, the right to object and the right
to data portability.
Vital interests – collecting or using the information is needed when
someone’s physical or mental health or wellbeing is at urgent or
serious risk. This includes an urgent need for life sustaining food,
water, clothing or shelter. All of your data protection rights may
apply, except the right to object and the right to portability.
Public task – we have to collect or use your information to carry out
a task laid down in law, which the law intends to be performed by
an organisation such as ours. All of your data protection rights may
apply, except the right to erasure and the right to portability.
Where we get personal information from
Directly from you
Debt collection agencies
Publicly available sources
Previous employment
Credit reference agencies
Credit reference agencies
Suppliers and service providers
Third parties:
Previous Landlords or Letting Agents Reference
How long we keep information
[Up to 6 Years for relevant information].
Who we share information with
Others we share personal information with
Debt collection agencies
Other financial or fraud investigation authorities
Insurance companies, brokers or other intermediaries
Professional or legal advisors
Organisations we’re legally obliged to share personal information
with
Previous employers
Professional or legal advisors
Third parties:
Equifax
How to complain
If you have any concerns about our use of your personal data, you can
make a complaint to us using the contact details at the top of this privacy
notice.
If you remain unhappy with how we’ve used your data after raising a
complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated
23 September 2024
